Customer Launches Scalding Coffee in Rage, McDonald’s Manager Burned [WATCH]

Police in Buena Vista Township, Michigan, are searching for a woman accused of throwing a cup of hot coffee at a McDonald’s manager during a dispute over a refund earlier this week.

The incident, which was captured on video, occurred on November 4 and has since circulated widely online.

According to Click On Detroit and Fox 2 Detroit, the altercation began when the customer demanded a refund for two food items at the McDonald’s restaurant.

Video footage released by the Buena Vista Township Police shows the woman shouting at the store manager while accusing her of dishonesty.

“You’re a liar,” the woman said during the confrontation.

“Why are you lying?”

The manager, attempting to de-escalate the situation, responded by clarifying that the customer’s refund had already been processed.

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“You’ve got your coffee,” the manager said.

“That’s all that you were charged for. Your refund will take up to 48 hours.”

Despite the explanation, the argument continued for several moments before the situation escalated.

In the footage, the customer can be seen throwing her cup of coffee at the manager while shouting profanities.

“F**k you, b*tch. Catch that hot-a** coffee!” she yelled as the liquid hit the manager.

Buena Vista Township Police confirmed that the manager sustained minor burns from the hot coffee. Detective Russ Pahssen told the Daily Mail that investigators were able to quickly identify the suspect after sharing the footage on social media.

“Before you know it, people were just reaching out to me,” Pahssen said, describing how tips from the public helped police determine the woman’s identity.

Police have since obtained a warrant for the suspect’s arrest. Her name has not been released publicly.

As of Friday, officers were still attempting to locate her.

Authorities told The Daily Mail that they are seeking felony charges of assault with a dangerous weapon, also known as felonious assault.

However, they noted that prosecutors may reduce the charge to a misdemeanor, depending on the extent of the victim’s injuries.

The video of the incident, originally posted to Facebook, shows several customers standing nearby as the confrontation unfolded.

Police said the footage was recorded by another employee and shared online to assist in identifying the suspect.

The Buena Vista Township Police Department released a statement urging anyone with additional information about the incident to come forward.

They also reminded the public that harassment or violence against restaurant employees will not be tolerated.

The McDonald’s restaurant involved in the altercation has not publicly commented on the case.

A spokesperson for McDonald’s USA told Fox 2 Detroit that the company is cooperating fully with local law enforcement during the investigation.

The attack comes amid a series of recent incidents across the country involving disputes between fast-food employees and customers.

Police said the suspect in this case could face significant legal consequences once apprehended, given the potential for injury from the hot liquid.

As of Friday evening, the investigation remained ongoing, and police said updates would be provided once the suspect is taken into custody.